Unified Communications Services
One Platform. Seamless Communication.
When collaboration tools become disconnected, communication breaks down. We get them – and your staff – talking again.
Collaboration, Simplified
Disparate communications systems might not seem like a problem at first. So what if you need to change apps every time? It only takes a few seconds.
Then you realise you can’t remember if that crucial piece of information was delivered via email, video conference, or chat. And of course, you need it right now.
Suddenly, those few seconds feel much longer.
PCC is here to solve that problem. Our unified communications services bring everything under one umbrella. Your team can access data, stay connected, and collaborate – even when they’re outside the office.
Our Unified Communication Services
Business Phone Solutions
Keep your numbers. Enjoy better audio quality, voicemail to email, and forwarding. We prepare your old phone systems to handle modern demands.
Business Productivity Solutions
We seamlessly integrate advanced productivity software into your existing environment. You spend less time switching between apps, and more completing work.
3CX Phone Solution
A versatile VoIP system that brings voice, video, and messaging together. We handle setup, training, and ongoing fine tuning.
Microsoft Teams Solution
We integrate Teams with your workflow solutions, and help you make the most of every advanced feature it has to offer.
Unified Communications Solutions that STIC
The values we STIC to (Simple, Trustworthy, Innovative, Consistent) help us ensure you get exactly what you need, every single time. We recommend the communications solutions that work – not the ones with the biggest names attached.
Need more information? Don’t be shy. Reach out to gain a better understanding of these services and how they can benefit you.
FAQs
What is Unified Communications as a Service (UCaaS)?
Unified Communications as a Service (UCaaS) is a cloud-based solution that brings several communication tools into a single platform. This might include instant messaging, video conferencing, voice calls, file sharing, and more.
How can UCaaS Improve My Business Communication?
UCaaS can improve your business communications by integrating systems that were previously trapped in siloes. This allows staff to collaborate more easily, reduces costs, and creates redundancy.
What’s Included in Unified Communication Services?
Unified communication services can include platform integration, setup and configuration of new collaboration solutions, optimisations, and ongoing support.
How Secure is a UCaaS Platform?
UCaaS platforms can be very secure. It all depends on which security measures are installed. For instance, encryption, multi-factor authentication, and role-based access control can all be useful.
How Do I Choose the Best UCaaS Provider for My Business?
To choose the best UCaaS provider for your needs, look at the quality of their own communications first. This shows whether or not they have the right skill set. You should also ask for evidence of previous positive customer experiences (such as case studies or testimonials) and flexible pricing.
