Managed Service Provider Perth
As one of the leading managed service providers in Perth, we support local and national SMBs through dependable IT—without the sales push.
We recommend solutions that deliver results, not the loudest logos.
Managed Service Provider Perth
As one of the leading managed service providers in Perth, we support local and national SMBs through dependable IT—without the sales push.
We recommend solutions that deliver results, not the loudest logos.
Personal. Predictable. Proficient.
IT Managed Services Perth Businesses Can Trust
At PCC, we’re the IT support company Perth organisations rely on to keep their businesses operations stable, costs predictable, and risk low.
Our experts support both local and national clients with a wide range of services, including managed IT, cloud, projects, and cyber security. We’ve kept the personal service of our roots while evolving into a responsive, full‑service partner for growing teams.
Our aim is simple: reduce disruption, control costs, and keep your business operations stable.
Security baked in
No bill shock
Vendor‑neutral advice
Dedicated account manager
Your One-Stop Hub for IT Services in Perth and Beyond
Managed IT & Support
Our Perth-based managed support gives you a local service desk and a hands‑on support team. On support agreements, urgent requests are handled quickly to minimise downtime.
Projects & Migration
We plan upgrades and moves with clear steps and realistic timelines. Your account manager coordinates tasks, after‑hours cutovers reduce impact, and rollback plans are ready so changes land cleanly.
Cyber Security
We set a practical baseline and keep it running. Controls like MFA, tested backups, and awareness training reduce risk day-to-day, while we monitor systems 24/7 for any suspicious behaviour.
Cloud & Microsoft 365
We organise Microsoft 365 so collaboration is tidy, secure and easy to find. Onboarding and offboarding happen on the same day, and licences are sized to fit your usage.
Networks & WiFi
We design and maintain networks that stay stable across offices and warehouses. Coverage improves, guest access stays separate, and core systems are always available.
IT Roadmap
We connect technology choices to measurable business goals and keep the plan on track over the long term, tailoring solutions only where they add value.
IT That Delivers Results You Can Feel
Fewer Interruptions
Your staff get help when they need it. Our local service desk resolves common issues the same day so teams keep their momentum.
Predictable Costs
Support is fixed‑fee with no “out‑of‑scope” surprises. Projects are scoped and quoted before we start, so the invoice matches what you expected.
Right-Sized Tools
We recommend technology that fits how your people work, not the loudest logo. You avoid paying for unused features and the setup stays easy to run.
The Values We STIC To
Simple
We explain what is happening and what happens next, using plain language and clear options. You always know the quickest path to restore service and the sensible plan to improve it.
Trustworthy
We price transparently and we keep our promises, including no bill shock on support. Among service providers in Perth, we keep the focus on outcomes and budgets rather than brand logos.
Innovative
We look for small changes that make a big difference, from smarter configurations to streamlined onboarding. Our proactive approach helps you improve steadily without disruption.
Consistent
You get the same care on every ticket and every project. Your account manager and our service desk follow documented processes so responses are predictable and the quality holds as you grow.
Guarantees We Stand By
100% Australia Based
Locals serving locals
You won’t be sent to an offshore call centre or sit in a queue for hours. We triage urgent tickets immediately and dispatch remote or onsite help to keep the day on track.
No Bill Shock
Costs are always transparent
Support agreements include the work needed to keep you running. If a task becomes a project, we scope it and quote it first, so there are no surprises later.
Vendor-Neutral
The best fit wins
We recommend the best tools for your business, not the ones with the biggest brands. We compare options and explain the pros, cons, and costs so you can choose without sales pressure.
Proven Expertise
We’ve been doing this for a while
With over 20 years of experience, we have deep knowledge and expertise in delivering the right IT solutions for Perth businesses of all sizes and sectors.
Our Streamlined Process for Managed Services
Step 1
Initial Talk
We start with a conversation to understand your goals and the jobs that need attention first.
Step 2
Personal Consult
We run a quick remote or onsite health check to capture fast fixes, risks and priorities.
Step 3
Tailored Plan
We share a clear plan and a fixed‑fee proposal that maps work to outcomes, timelines, and budgets.
Step 4
Ongoing Support
You get an account manager, a responsive service desk, and a security baseline built in.
The IT Provider for Teams That Need Steady Systems
At PCC, we keep people productive, costs predictable, and risk low.
We’ve kept the personal service of our roots while evolving into a responsive, full‑service IT partner for growing teams in Perth, across Western Australia, and nationwide. Security is part of the job, not an add‑on, and our advice is free from vendor push so you only pay for what makes a difference.
If you want practical IT that supports real business outcomes, let’s chat and see if we’re a good fit.
FAQ
What are the benefits of hiring a technology support firm?
The benefits of hiring a technology support firm include reduced downtime, predictable costs, and access to specialists when you need them. A managed team looks after day‑to‑day issues, projects, and security so your staff can focus on work.
How can I ensure my business data is secure?
To ensure your business data is secure, start by implementing MFA, timely patching, tested backups, and least‑privilege access. Add regular reviews and staff training so protection becomes part of daily operations.
What types of IT solutions are available for small businesses?
IT solutions available for small businesses include managed IT support, Microsoft 365 and cloud, cyber security controls and training, networks and Wi‑Fi, plus projects, migrations, and vCIO planning to chart the next steps.
How do I choose the right IT service provider for my needs?
To find the right IT service provider for your needs, look for fast response, clear scope and pricing, and vendor‑neutral advice. Ask for references from similar‑sized clients and make sure you’ll have a named account manager.
What should I expect from a managed IT service agreement?
Expect fixed fees for agreed support, defined SLAs, a clean onboarding with security baked in, regular reporting, and straightforward project quotes when work goes beyond day‑to‑day support.
